Effective Date: September 30, 2024
These Terms of Service ("TOS") form a binding legal agreement between you ("Creator," "you," "your") and MyMembers.io ("we," "us," "our") regarding your use of the MyMembers.io platform and related services (the "Service"). By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agreed to be bound by these TOS. If you do not agree, you may not use the Service.
MyMembers.io provides tools for creators to manage subscriptions, process payments, and control access to external services such as Telegram and Discord. We do not guarantee the quality, availability, or outcomes of any creator content or services.
You must provide accurate information during registration and keep your account details updated. You are responsible for all activities under your account. We reserve the right to suspend or terminate accounts at our discretion.
Creators can create and manage subscription tiers with different pricing, content access, and benefits. Subscription renewals and cancellations are managed via your MyMembers.io account. We may modify, suspend, or discontinue subscriptions to protect platform integrity.
By using MyMembers.io, you agree to pay platform service fees, calculated as a percentage of your subscription revenue or other applicable charges. These fees:
- Are invoiced monthly, covering platform services provided during that period
- Will be automatically deducted from your payouts or charged to your stored payment method
- Are due by the 10th of each month to avoid service interruptions
If your fees remain unpaid:
- Your subscription page may be disabled
- Subscription management within your connected groups (e.g., Telegram, Discord) may be paused
- Payouts from your subscribers may be held until outstanding fees are resolved
By accepting these TOS, you authorize MyMembers.io to automatically deduct applicable fees from your payouts or stored payment method.
You retain ownership of content you upload. By using the Service, you grant us a license to display, distribute, and adapt your content as required to deliver the Service. MyMembers.io retains ownership of the platform, its code, design, and branding.
You must comply with all applicable laws and platform rules. Prohibited content includes, but is not limited to, material that is illegal, harmful, hateful, or violates intellectual property rights, as well as content restricted by Stripe's Acceptable Use Policy (https://support.stripe.com/questions/acceptable-use-policy?locale=en-GB) and (https://stripe.com/gb/legal/restricted-businesses). We reserve the right to suspend or terminate accounts violating these rules.
Our Privacy Policy explains how we handle your personal data. By using the Service, you consent to these practices.
Creators are responsible for handling refund requests from their subscribers. MyMembers.io reserves the right to issue refunds, override creator refund decisions, or withhold payouts to protect users and the platform.
The Service is provided "as is." We make no guarantees about its availability, reliability, or suitability. We are not liable for any damages resulting from your use of the Service, including direct, indirect, or consequential losses.
You may close your account at any time. We may suspend or terminate your account at our discretion, including for fee non-payment or TOS violations.
We encourage resolving disputes through direct communication. If unresolved, disputes may be addressed through mediation or binding arbitration.
These TOS are governed by the laws of Norway.
We may update these TOS at any time. Material changes will be communicated via email or platform notifications. Continued use of the Service signifies your acceptance of updated terms.
